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Complete the form below to submit a ticket to the ERCOT MDM Help Desk serviced by Bell Techlogix for help with the Good application. Our support representatives will address your issue as soon as possible. If this is an urgent mobility issue, please call our analysts at the number below.

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Please Note: This ticket does not go to the main ERCOT Help Desk.
Orders are processed 8am-8pm EST Mon-Fri.
For emergency tickets, please call Mobility Support.



Contact Mobility Support
866-820-6275

If your device is lost or stolen, please call the MDM help desk immediately.